The return authorization (RMA) is only valid for 10 business days. Crawford's Superstore may deduct the shipping charge from any subsequent refund, even if the original transaction included free shipping. Shipping and handling charges are not refundable. Please include a full explanation in the email as to why you are requesting the RMA. All returned items must be in be in brand new and unused condition, with all original tags and labels attached. Please see below for more information on our return policy.Īll returns must be postmarked within 30 days of the purchase date.
However, if you are not completely satisfied with your purchase for some reason, you may return it to us for an exchange or refund. We hope you are happy with your purchase. Keep all the product packaging. You'll need it if you have to return or move your item. The delivery driver will not help you unpack or set up your new equipment, nor will he or she remove your old equipment or packaging.
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What to expect from the delivery driver. This is a large, heavy item, so arrange to have someone else there to help you unpack and install your equipment. Freight deliveries are scheduled for Mon through Fri between 9AM and 5PM. Someone will have to be on hand to meet the driver and sign for the package. Someone must receive the delivery. The freight carrier will contact you to schedule delivery to your door or the lobby area of your apartment or condo.
Large or heavy items, including most TVs, require freight shipping and generally take a little longer to be delivered, contact us for delivery estimates. For all other shipping options please call for more details direct during Business hours Mon to Fri 10am to 5pm EST Tel: 18. Exclusions apply to orders shipping to APO/FPO addresses, Puerto Rico, Hawaii, Alaska and other U.S. FREE SHIPPING within the 48 contiguous states in the USA only.
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